FAQ’s

The female form, the pleasure of touch, and the intimacy of craftsmanship. Each piece is an exploration of elegance and sensuality—made not to impress, but to express.

For intention, for presence, for beauty made by hand. Sartori Atelier is an invitation to slow down, to choose consciously, and to wear pieces that make you feel at home in your own skin.

Each piece is created especially for you, only after your order is placed. We work with limited runs of premium and rescued deadstock fabrics, meaning your lingerie is one of a kind — consciously made, never mass-produced. This process minimizes waste and ensures your garment is both personal and exclusive.

It’s a collaborative and intimate creative journey. We begin with a personal consultation (virtually or in our Barcelona atelier), where we explore your desires, take measurements, and select every detail together. You choose from our rescued deadstock fabrics and French laces, and we decide on design elements like strap style, hardware, and lining. You are the co-creator of a piece that exists only for you. After the consultation, I draft a custom pattern, create a mock-up for a preliminary fit (if needed), and then meticulously handcraft your final garment.

Yes—by appointment. Visiting the atelier is an experience in itself: a quiet space where you can explore fabrics, try on samples, and co-design your own bespoke lingerie. Appointments can be booked directly via  Whatsapp or Instagram.

Yes, preserving your investment is important to me. I offer a repair service for Sartori pieces to ensure they continue to fit and feel perfect over time. Simply reach out by Whatsapp to arrange it.

Almost everything. From strap style and hardware finish (gold or silver), to lining options that allow your lingerie to be worn as outerwear—every detail can be personalized. You can also choose from bra closure to bikini clasp for wearing as outwear.

Absolutely. Sartori Atelier celebrates every silhouette. Each piece is designed to adapt to your body—not the other way around. True luxury should embrace individuality, not standardize it.

Due to the intimate and made-to-order nature of our lingerie, we cannot accept returns on bespoke pieces.

Ready-to-wear items may be exchanged or credited within 14 days if unworn and in perfect condition.

To ensure the health and safety of all our clients, all intimate bottom wear (including but not limited to panties, briefs, and thongs) is considered final sale and is not eligible for return or exchange.

Absolutely. We offer luxury box for an extra charge and the option to include a handwritten note.

Sustainability is not a trend here—it’s the foundation. Every piece is made-to-order or produced in very small runs, using locally sourced materials whenever possible. We prioritize quality, longevity, and mindful design to minimize waste and overproduction.